The terms behind the work.
The rules that govern use of this website and engagement with Premier Roofing. Plain English where possible legal precision where required.
Use of this site.
By using premroofsolutions.com you agree to use it for its intended purpose learning about our services, contacting us, and viewing our work. Don't scrape, copy our photography, or attempt to disrupt the site. Content (writing, images, code) is owned by Premier Roofing or licensed to us, and is not for redistribution without permission.
Estimates & quotes.
Inspections and initial quotes are free. Written quotes are valid for 30 days unless otherwise noted. Quotes are based on the conditions visible at inspection we'll flag in writing if hidden conditions (rotted decking, structural deficiency) are likely to require change orders, and any change is documented and approved in writing before work proceeds.
Service contracts.
Work begins only after a signed contract specifying scope, materials, schedule, and pricing. Material and labor changes require a signed change order. We don't proceed on a verbal agreement.
Scheduling
Weather, manufacturer lead times, and force majeure events may shift the schedule. We communicate updates within 24 hours of any material schedule change.
Site conduct
Our crews protect landscaping, perform daily cleanup, and run a magnetic nail sweep before leaving the site. Damage caused by our work is repaired at our expense.
Warranty terms.
Premier provides a 10-year workmanship warranty on installed roofing systems. Manufacturer warranties on materials are separate and assigned to the property owner per the manufacturer's terms (typically lifetime, prorated).
- The workmanship warranty covers defects in installation.
- It does not cover acts of God, subsequent modifications by other parties, or damage from foot traffic or stored materials.
- Warranty service is provided at no cost during the term, with reasonable response.
- The warranty transfers once with the property to a new owner.
Payment terms.
Commercial projects follow a milestone schedule defined in the contract typically a deposit at scheduling, draws at material delivery and substantial completion, and a final retainage release at warranty registration. Larger or phased scopes use AIA G702/G703 progress billing. Late payments accrue interest per Georgia law. Returned payments incur a $35 fee.
Limits of liability.
Our liability under any contract is limited to the cost of correcting the workmanship issue, up to the original contract value. We carry general liability and workers' compensation insurance certificates are available on request before work begins.
Disputes & resolution.
If something goes wrong, call us first we want to know, and we usually fix it the same week. If we can't reach a resolution, disputes are governed by Georgia law and resolved by binding arbitration in Fulton County, except where small claims court is appropriate.
Changes to these terms.
We may update these terms from time to time. Updates apply to new engagements; existing signed contracts are governed by the terms in effect at the time of signing. Material changes are dated at the top of this page.